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Customer Service Made Easy

The best merchants grow through exceptional customer service Gorgias is the ecommerce helpdesk that turns your customer service into a profit center.

Description

Centralize all your support tickets in one place
Have all your customer's data displayed when you're talking to them. Edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Get the full customer picture
Have all your customer data displayed when you're talking to them. Edit orders, subscriptions or refund payments from your helpdesk.

Automate repetitive tasks to spend more time where it counts
From automating the tasks like cutting and pasting commonly asked questions, to fully automating and closing out tickets, your support team will spend less time looking busy, and more time talking to customers.

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Features

Resolve Customer Inquiries Quickly

Timing is everything when it comes Customer Service. Use the Corso <> Gorgias integration to help customers file claims with just a few clicks. 

Centralize all your support tickets in one place

Have all your customer's data displayed when you're talking to them. Edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

GORGIAS <> CORSO Integration

Filing claims for lost, damaged, or stolen shipments just got a whole lot easier with the GORGIAS <> Corso Integration. If a customer is experiencing and issue with an order you can now file a claim for this shipment directly in Gorgias and have the claim filed in seconds.